Welcome to Calla Lulu Maison Customer Care!
We're delighted to have you here. Whether you have a question about an order, shipping, or one of our products, we're happy to help make your shopping experience as lovely as possible.
Customer Service Hours
Monday – Saturday: 10:00 AM – 6:00 PM Eastern Time (ET)
Sunday: Closed
Messages received outside our customer service hours will be reviewed on the next business day.
Response Time
We aim to respond to all customer inquiries within 1–2 business days. During holidays or particularly busy periods, responses may take a little longer.
We appreciate your patience and understanding!
Contact Us
For assistance, please email us at callalulumaison@gmail.com.
For order-related questions, please include:
- Your order number
- The name associated with your order
- A brief description of your question or concern
This helps us assist you as efficiently as possible.
Orders & Shipping
Order processing and delivery times may vary depending on the product and shipping destination.
If you have questions about shipping availability or your order's status, please contact our customer care team.
Refunds & Cancellations
Refunds and cancellations are handled according to our published store policies and applicable consumer protection laws.
If you need assistance with an order, please contact us as soon as possible.
A Little Note From Us ♡
Every customer is special to us. Thank you for supporting our growing boutique and allowing us to be part of your shopping experience.
With love,
Calla Lulu Maison Customer Care 🎀